While it is not necessarily on par with the destruction of Alderaan by the Death Star in A New Hope, the number one large language learning model chatbot’s downtime came as a surprise following an announcement by Apple earlier on Wednesday that ChatGPT support had come to Siri.
OpenAI and Apple did not immediately respond to Decrypt’s request for comment.
“We're experiencing an outage right now. We have identified the issue and are working to roll out a fix,” OpenAI said on X, acknowledging the situation. “Sorry and we'll keep you updated!”
ChatGPT is down worldwide.... pic.twitter.com/cpAcycZjLX
— Fanzo (@iSocialFanz) December 12, 2024
According to OpenAI’s status page, ChatGPT began experiencing connection issues at 6:17 pm EST. By 6:54 pm EST, OpenAI posted its first update, citing the ChatGPT API as the likely source of the problem.
“We have reports of API calls returning errors and difficulties logging in to platform.openai.com and ChatGPT,” OpenAI said. “We have identified the issue and are working to roll out a fix.”
When you're working on a tight deadline, and #ChatGPT is down ... What's going on @OpenAI huh? pic.twitter.com/aRMwhRsqEm
— Zhengzhong Tu (@_vztu) December 11, 2024
At 7:24 pm EST, OpenAI said it had begun working on resolving the issue; however, ChatGPT and the newly released Sora video-generating AI remained down.
“ChatGPT, Sora, and the API remain down,” OpenAI said. “We have identified the issue and are rolling out a remediation. We are working as fast as we can to return service to normal and apologize for the downtime.”
Edited by Sebastian Sinclair