Fragmetric, the Solana-based liquid restaking protocol behind the FRAG token, has moved to reassure users that its core operations remain unaffected by the recent suspension of its points program. In a statement released via its official X account, the team confirmed that protocol functions, including the ongoing FRAG buyback, are proceeding independently of the halted incentive scheme.
Withdrawal Delays and the Solv Protocol Connection
The clarification comes after significant community backlash over both the abrupt points program halt and reported delays in fragBTC withdrawals. Fragmetric explained that the withdrawal issues are not a problem with its own protocol. Instead, the delays stem from the fragBTC termination process, which involves Solv Protocol handling redemptions via its zBTC token. The process, Fragmetric stated, is taking longer than initially expected. The team added that it is actively working with Solv to support and expedite the remaining withdrawals.
Community Response and Communication Failures
The broader context of this announcement is a sharp community reaction to what many users described as an irresponsible initial response to the program suspension. Fragmetric acknowledged this directly, stating, “We understand the importance of communication and apologize for the confusion our previous announcement caused.” The incident highlights the growing sensitivity within the Solana DeFi ecosystem to abrupt changes in incentive structures, particularly when they affect user access to funds.
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