Sending bitcoin onchain remains a poor payment experience despite the hype surrounding the leading crypto asset, according to Taproot Wizards founder Udi Wertheimer. In a recent post-mortem of a high-volume sale using bitcoin, Wertheimer detailed several pain points with onchain payments including long confirmation times, lack of payment amount enforcement, high fees, and insufficient Lightning Network capacity.
Bitcoin Payments Remain Clunky
During Taproot Wizards’ (TW) recent Quantum Cats sale, the company processed over $15 million worth of bitcoin ($BTC) payments onchain. However, TW also had to process over $1 million in refunds due to inefficiencies with the Bitcoin network as a payment protocol. Udi Wertheimer explained that unconfirmed transactions required manual review to mitigate fraud risk, a labor-intensive process not feasible for most merchants.
Overpayments had to be manually reconciled to prevent buyers from purchasing more than their allotted amount, another time-consuming manual process Wertheimer detailed. Onchain fees also proved problematic as buyers competed to get their transactions confirmed quickly during the high-demand sale.
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