Bithumb exchange faces lawsuits from angry traders after outage

During the peak of BCH trades on the South Korean-based Bithumb exchange, the server suddenly went offline and it looks like some unfortunate users lost their money right in the middle of the trade process. Some customers got so angry they are now going to sue the management of this company. And they have every reason to do so: at least one of users lost more than 200,000 dollars.

This is not the first case of cryptocurrency exchanges going offline at the peak of trades. For example, there was a DDoS attack on the Kraken marketplace which cost $1 million for its customers, according to some reports. While Bithumb has chances to avoid any punishment (because, as we all know, cryptocurrencies are not issued by central banks and so various authorities often distance from investigation of such consumer protection matters), there is also a chance for users to reach a mutual agreement about compensation in courts.

Interestingly enough, the North Korean state-backed hackers might have nothing to do with this case, as the server seemingly went down purely due to high number of users operating on it, which was not an artificial overload. And we have reasons to believe that if such attack occurred, the Bithumb management would not keep it secret, as it would be beneficial to have some outside intruders to blame.